Shipping policy
Shipping Policy for Shop&Go
Last Updated: 10-10-2024
At Shop&Go, we aim to provide fast, reliable, and affordable shipping to our valued customers. Please review our Shipping Policy below for details on delivery times, costs, and related terms.
1. Shipping Locations
We currently ship to [Pakistan only].
Note: Some restrictions may apply based on product availability and local regulations.
2. Processing Time
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Orders placed after [cut-off time, e.g., 3 PM PST] will be processed the next business day.
3. Shipping Methods & Delivery Times
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | [Free / $X.XX] |
| Express Shipping | 2-5 business days | [$X.XX] |
| Local Pickup (if available) | Same day/next day | Free |
Note: Delivery times are estimates only and may vary due to carrier delays, customs clearance, or unforeseen circumstances.
4. Shipping Costs
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Shipping fees are calculated at checkout based on weight, destination, and shipping method.
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Free shipping may apply for all orders.
5. Order Tracking
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Once your order is shipped, you will receive a confirmation email with a tracking number.
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Track your order via the carrier’s website (e.g., Leopards).
6. Customs & Import Taxes
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International customers may be subject to customs fees, taxes, or duties, which are the buyer’s responsibility.
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Discount Store does not cover these charges, and non-payment may result in delayed delivery.
7. Address Accuracy
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Ensure your shipping address is correct at checkout. We are not responsible for lost/misdelivered packages due to incorrect addresses.
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If an order is returned due to an invalid address, reshipment fees may apply.
8. Delayed or Lost Packages
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If your order is significantly delayed (beyond the estimated timeframe), contact us for assistance.
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If a package is lost in transit, we will investigate with the carrier and assist in filing a claim if necessary.
9. Returns Due to Shipping Issues
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If you receive a damaged or incorrect item, refer to our Return & Refund Policy for next steps.
10. Contact Us
For any shipping-related questions, reach out to:
📧 Email: shopandgopk@outlook.com
📞 Phone/WhatsApp: +92 339 0067874